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Order Inquiry

  • Auspost is currently experiencing delivery delays for Orders affecting standard and express delivery due to system upgrades and the recent voting backlogs.
  • Please consider upgrading to tracking and insurance cover for your parcel.
  • Some affected Express order may take up to 5-10 business days and Standard Delivery is 10-15 business days. We apologise for the inconveniences caused by Auspost delivery delays.
  • If you feel your order is affected, please contact us through the form below or hit reply to your Order Confirmation (Invoice) email and we will get back to you soon.
  • We are able to lodge a case incident with postal delivery if you have not received your item after the delivery estimates. In this time, there is a waiting time of 20 business days for Domestic Orders & 30 business days for International Orders prior to the case getting a conclusive outcome.

Thank you for your email.
We will endeavour to respond to your query at the earliest opportunity, normally within 1-2 working days. During busy periods this may be longer. Kindly understand sending multiple emails do not speed up any communication or existing process. 
Please read through our Policy .

We'd Love to Hear From You, Lets Get In Touch!

Contact Info

  •   Whamisa Australia
    PO BOX 68, ASCOT VALE, VIC 3032
  •   02 9807 1368
  •   info @ whamisa . com . au
  •   We are open: Monday - Fri, 10AM - 5PM
    Transaction is in AUD.