AUSPOST DELIVERY DELAYS INFORMATION:
- Auspost is currently experiencing delivery delays for Orders affecting standard and express delivery due to system upgrades and the recent voting backlogs.
- Please consider upgrading to tracking and insurance cover for your parcel.
- Some affected Express order may take up to 5-10 business days and Standard Delivery is 10-15 business days. We apologise for the inconveniences caused by Auspost delivery delays.
- If you feel your order is affected, please contact us through the form below or hit reply to your Order Confirmation (Invoice) email and we will get back to you soon.
We are able to lodge a case incident with postal delivery if you have not received your item after the delivery estimates. In this time, there is a waiting time of 20 business days for Domestic Orders & 30 business days for International Orders prior to the case getting a conclusive outcome.