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Shipping

We can literally ship anywhere in the world.

Your order will be dispatched within 48 hours (Monday - Friday). Excluding weekends and public holidays.

We may notify you in case of item out of stock.

Due to postal limitation, we may contact you for order weight total up to 2kg and above.

INSURANCE: Please consider transit insurance to cover for postal damages & lost.

More info of Tracking or Signature Required below.

 

PACKAGING:

Due to the nature of each product, we packaged your product(s) with bubble wrap. Larger orders will be packaged in box wrapped with bubble wrap.

Delivery to PO BOX, PARCEL LOCKERS, LOCKED BAG, COMMON BOX, AFPO, PMBDuring extreme weather condition especially summer and spring, kindly collect your items as soon as possible to avoid compromising the products.

 

DOMESTIC SHIPPING:

Orders over 500g weight and above $150 requires Signature on Delivery.

For more secure delivery:

For any reason, you deem it unsafe for parcel to be left on your property or needing a safer tracking option, please select the shipping option based on your preference.

  • Upgrade Tracking & Signature Required
  • Upgrade Express Shipping {recommended during Spring & Summer or extreme weather conditions}
  • Please consider transit insurance to cover for postal damages & lost.

  

International Shipping

Please upgrade to tracking and insured for more secure delivery.

For international order weight total up to 2kg and above, we may contact you to confirm the orders for additional cost involved or cancellation if you preferred.

The buyer is responsible for the knowledge of any import laws in their requested destination.
Should you not accept your parcel and it is returned to us, shipping expenses + restocking fees up to 50% will be deducted from refund or additional cost will be charged for re-ship.

Note: Whamisa cannot be held responsible for Delivered lost or damaged products left unattended.

 

Safe Drop / Authority To Leave

If you have opted for Safe Drop / Authority To Leave (meaning Signature Not Required), specifically, when subscribing to this service, you have affectively enters into a new agreement with Australia Post and accepts risk and responsibility for their parcel. For any issue occur on your parcel, kindly contact Auspost immediately. 

Whamisa cannot be held responsible for Delivered lost or damaged products left unattended.

RETURNS & REFUND

You can read about our Return & Refund Policy >> HERE <<