If you are new to our products and wishing to test them, we have our deluxe travel mini in set that you can purchase to patch test or test on your skin prior to committing to our regular size products. 

Click <HERE>.

When you purchase with us, we will pop in some sample satchels based on your skin type or upon your request in your order. However, subject to availability as not all of our products comes with sample satchels and there are times that we might be out of stock of those we do. 

All of our products are natural and organic, therefore we don't use parabens, PEGS, SLS, GMO, synthetic in them. 

Whamisa has international seals by EWG (safe cosmetic ingredients) and BDIH (Natural Organic Cosmetics).

Whamisa & all other brands on our website are derma tested and cruelty free.

All Whamisa products are directly from company R&D headquarter, based in Korea, (unless specified otherwise) therefore products are labelled Made in Korea.

Products are carefully managed and despatched to you from our warehouse in Australia.

Currently, WHAMISA used EWG verified ingredients and has a BDIH seal.

We strive to ensure that our products are described as accurately as possible on our website, however we do not warrant that the description is accurate. Where we become aware of any misdescription, we reserve the right to correct any error or omission. Products are manufactured in a facility that manufacturers a variety of different products so not not guarantee that our products are free from allergens such as gluten and/or nuts, honeys. We will not be held liable for any such risk taken by customers to engage in using our products with such allergies. Any reaction that occurs use should be ceased and medical professional consulted. Use is at risk of customer. 

Images have been provided for illustrative purposes only and may vary from the actual product. We do not guarantee that any image will reproduce in true colour nor that any given image will reflect or portray the full design or options relating to that product.

Samples will be given in each order, unless out of stock we apologise in advance.

Any promotional and free gift items, will be replace with the equivalent price of another if out of stock. We do not offer free exchange or replacement for free gifts items.

Depending on our promotional and on sale items, we may not offer free exchange or replacement for these items.

Some on sale items that have a special higher discounted rate falls under our stock clearance intention as they will have a shelf life of 3-6 months left due to expiry date. These products are safe to be use and will still be able to use within a 6 months period once you've opened them. 

We always aim to maintain a longer shelf life when you purchased your item. 

The products that falls under the 3-6 months shelf life left in them will be put on sale in a higher discount rate with almost up to 40%-70% depending on products. Please note: as long as you used up the product within 6 months upon opening, the product is safe to be use. If the product has turned colour after a few months of opening, kindly do not use them. 

We sell travel kit sizes in a set where you can purchase to patch test or test on your skin prior to committing to our regular sizes. 

They are very popular as trial size and gifting too!

Click <HERE>.

• We show all the ingredients listed for each product on our product.
• Check that you are not allergic to any of the ingredients in the product you use. Speak to your doctor if you have any concerns or if you’re not sure.
• If you have sensitive skin or are prone to allergies, visit your doctor or a clinical dermatologist before using new product.
• If you have an allergic reaction to a product, stop using the product immediately and seek medical advice.
• If you are pregnant, generally natural ingredients are safe to use however as each individual may react differently, visit your doctor before using new product.
• Just because you had used our product in the past doesn't mean your skin would not react differently, therefore always patch test!

All our products are tested on all skin types and there is nothing that will cause any harm, however everyone's skin reacts differently, therefore we can't make a claim either way.

You can purchase our Mini Deluxe to patch test on other areas before test on your skin prior to using the regular products.

Always consult with your aesthetic or doctor over the ingredients that are suitable for you. 

If you have a reaction to a product, stop using the product immediately and seek medical advice.

TIPS:

• ALWAYS check the skincare / cosmetics's ingredient information on the packaging.
• REMEMBER to check that you’re not allergic to any of the ingredients in the skincare / cosmetics you use and speak to your doctor if you have any concerns or if you’re not sure.
• VISIT your doctor or a clinical dermatologist before using new cosmetics if you have sensitive skin or are prone to allergies.
• DO not simply mix your new skincare / cosmetic with other products till you are sure it works.

If you do experience an allergic reaction cease use. We are not responsible for any individual reaction to any particular ingredient; please read the ingredient list on this web site before purchase or use. Unfortunately, we cannot offer replacement products or returns. 

Cetearyl or Cetyl alcohol are fatty alcohol that is used as an emollient and stabiliser. They are naturally derived from vegetable. Fatty alcohol do not post a risk to any skin. 

We have an article that elaborate how to treat oily and acne skin. 

Head over to <HERE> and <HERE> to read more about it.

The article guides above works for oily to combination skin too.

All our products are suitable for you! In particular, the range can be found <HERE>. The range also works for mature or aging skin. 

All our products are suitable for you! In particular, the range can be found <HERE>. The range also works for dry skin. 

While we can safely say Yes, however everyone reacts to skincare differently. We don't use any ingredient that will block pores, but choosing the right products for the skin type can prevent any breakouts in the midst.

While most natural & organic products are safe to use, however the most important guide is to carefully check the labels and seek advise from your aestheticians or dermatologists about which ingredients are suitable for you. Remember, depending on individual, our body absorb and reacts differently during pregnancy. The rule of thumb is to stop using if you have a negative reaction to the skincare. However there are a lot of myths out there, so be sure to do your homework and know that being pregnant doesn’t mean giving up great skin care!

We have an article that list down which products can be use <HERE>.  Do also take note of a link in the article that list down the main ingredients not to use during pregnancy.

Korean beauty regime brings you the trend of ‘gwang’ aka glow and now Glass Skin!

Our article <HERE>, guide you to achieve the glass skin!

Don't panic!

Making a switch to a brand new product may sometime cause a temporary 'detox' of the skin. Sometimes, you may tend to use too much on your skin at one go which may cause the break out. Remember, with our products, a general rule of thumb, a little goes a long way. You really don't need a lot to get the goodness to work on your skin. Plus, with little usage, our products will last you months!

Having said that, it is advisable to introduce new product to your existing regime, slowly. Just because you had used our product in the past doesn't mean your skin would not react differently. Maybe, avoid too many layering of different products till your skin is adapted to new product, then slowly adding on existing products. 

GLUCONOLACTONE

is found naturally in the skin and provides antiaging and gentle exfoliating benefits without sun sensitivity. Sensitive skin types as well as those who have had recent superficial cosmetic procedures will find comfort in this molecule’s gentle nature. Gluconolactone strengthens the skin’s moisture barrier leaving it more resilient, while also providing potent antioxidant benefits. Gluconolactone is a welcome choice for sensitive skin types or following recent superficial cosmetic procedures where the skin can be more sensitive.

Gluconolactone is kind of an acid, even though you would probably not guess it from its name. It’s a PHA, or polyhydroxy acid. PHAs are close relatives to the famous AHAs, both in terms of similar chemical structure and similar effects on the skin.

• Though mild in nature it acts as an anti-bacterial and is helpful in treating acne
• Increase the turnover of cells present in the skin. Its functioning is similar to alpha hydroxy acids that are very similar to glycolic acid.
• It also neutralizes free radicals that are the causes of premature skin aging as it also has properties of an anti-oxidant.
• It improves protection from the harmful ultra-violent [UV] rays by fifty per cent. Therefore, it also gives the skin protection from the sun.
• Since Gluconolactone is a chelating ingredient, it makes skin care products work better as it removes metallic elements that contaminate skin.

Start by using product only three times a week to avoid irritation. Then, gradually increase your frequency to once a day and / or twice a day. A little tingling is normal. If still too intense, dilute the product with a few drops of water or layer a hydrating mist underneath to cut the intensity.

WHO SHOULD USE IT: In general, it’s good for all skin types, particularly those with sensitive or mature skin who can’t tolerate the irritation that can come from AHAs and BHAs. To avoid unnecessary irritation, especially in the initial phase of toner application, we do not recommend the use of vitamin A and C or any other exfoliation products on the face when using our product containing Gluconolactone.

WORKS WELL WITH: Tried and true skincare staples—namely, vitamin C, retinoids, and alpha- and beta-hydroxy acids—as part of an overall anti-aging regimen. While gluconolactone does work synergistically with other acids and retinoids, we recommend separating them if your skin is sensitive.

HOW OFTEN CAN YOU USE IT: If you’re not using any other chemical exfoliants in your routine, it’s gentle enough for daily use. Otherwise, use it a few times per week. Once your skin has build up the tolerance and you find you can tolerate with combination of other exfoliation products or Vitamin products, then proceed to increase your frequency to once a day and / or twice a day. Tingling or warm sensation is normal due to the mixing of products, however if you experience burn, please stop mixing the products altogether and use them on separate days.

DON’T USE WITH: It plays nice with most other ingredients, although you do want to be cautious about over-exfoliation when it’s used in tandem with other acids or exfoliants such as retinoids.

In general, it’s good for all skin types, particularly those with sensitive or mature skin who can’t tolerate the irritation that can come from AHAs and BHAs counterpart.

If applying directly is too intense, try diluting the product with a few drops of cream or layer a hydrating oil underneath to cut the intensity.

Tingling sensation and redness are usually normal for sensitive prone skin due to the exfoliation property. However, if you are experiencing a prolong (more than 45minutes) slight burning and inflamed sensation, please wash your face and stop using them. 

Though as with any topical acid, you want to be extra cautious if you have a condition where the skin is compromised, such as rosacea or atopic dermatitis. And yes, because it is still an acid, redness and dryness are always possible.

Pregnant and lactating women should consult a physician before utilising products that contain any ingredient, as should those with allergies or sensitivities, or anyone currently using prescription drug.

Unfortunately, as this is based on individual's condition, we are not able to comment further.